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Matching VOC Gathering Method to Objective

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    Posted by: Julie
    Posted on: Thursday, 10th June 2004, 8:58 PM.


    Hi there,

    I'm looking to find any information that will help me determine ways to match VOC gathering methods (direct: surveys, interviews etc, indirect: internal reporting, etc) to the objective (what do i need to gather, why do i need to gather it).  Does anyone have any info on this?

    Thanks!

     Message Thread:
      Matching VOC Gathering Method to Objective by Julie on Thursday, 10th June 2004
           Re: Matching VOC Gathering Method to Objective by Lee on Wednesday, 23rd June 2004
           Re: Matching VOC Gathering Method to Objective by Reese on Thursday, 24th June 2004
           Re: Matching VOC Gathering Method to Objective by Dave Hallowell on Thursday, 24th June 2004

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