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Greenbelt Tips Callcentre
Posted by: Vision Raval Posted on: Wednesday, 30th September 2009, 6:48 AM.
Hello
I have done my MBA with BPO management and Six sigma Black belt certification with 10 years of experience.
I prefer to suggest you to define entire call center operation and Management in to macro level process. To streamline it make sure that you apply DAMIC formula to make it quality base functionary.
Good Luck,
Vision Raval , Message Thread:| | Re: Greenbelt Tips Callcentre by Vision Raval on Wednesday, 30th September 2009 |
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