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Software Six Sigma & Quality Article Archive
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Quality Spotlight Archive | Management Spotlight Archive | Tools Spotlight Archive Readers' Choice: View All Top-Rated Articles Archives by Year: 2009 | 2008 | 2007 | 2006 | 2005 | 2004 | 2003 | 2002 - Attribute Data: Making the Most of What’s Available
Many times in software development and information technology, attribute data is what is available. Thus, it is valuable to look closely at the nature of attribute data and explore some tips for making the most of it. Read the full article. November 18, 2009
- Lean Six Sigma Meets Darwin and Market Segmentation
Lean Six Sigma - like most things that continue to flourish - evolves. It grows, expands and adapts to fill new niches. Understanding these evolutionary patterns is significant when purchasing Lean Six Sigma services or executing Six Sigma projects. Read the full article. November 4, 2009
- Using Six Sigma Tools in an Agile Software Project
Six Sigma offers a groundbreaking way of reducing defects in products – something that any software project can definitely use. Hence, it makes sense to at least evaluate the possibility of integrating it with Agile software development process. Read the full article. October 21, 2009
- QFD a Good Tool to Use for Avoiding Product Failure
A new product developer can avoid failure by discovering if an opportunity exists to provide customers with what they want. Using QFD can help determine the acceptance of a new product before development, production and marketing costs are incurred. Read the full article. October 7, 2009
- How Six Sigma Can Help ITIL Service Level Management
Utilizing service level agreements (SLAs) can go far in establishing fruitful working relationships between IT providers and customers. If implemented poorly, however, they can be a source of discomfort for which IT providers should be wary. Read the full article. September 23, 2009
- Defect Prevention: Reducing Costs and Enhancing Quality
Defect prevention in software development involves a structured problem-solving methodology to identify, analyze and prevent the occurrence of defects. This article outlines the five general activities of a defect prevention methodology. Read the full article. September 9, 2009
- Wrestling with IT-Six Sigma Integration Survey Results
The results of a survey on the integration of Six Sigma and information technology (IT) published by iSixSigma Magazine revealed four important truths which provide meaningful insight to any organization attempting to apply Six Sigma in IT. Read the full article. August 26, 2009
- A Software Project's Cycle Time: ‘Are We There Yet?’
In the near term, most software organizations can realize meaningful cycle time reductions by adopting Agile methods. In the longer term, it remains important to address and measure all of the factors that contribute to longer cycle times. Read the full article. August 12, 2009
- Controlling the Process That Controls Business Processes
The same methods (Lean Six Sigma) which transformed manufacturing and transactional processes into smooth, high efficiency processes also will work in software and IT, if adapted to recognize the differences in these processes. Read the full article. July 29, 2009
- Leveraging Six Sigma and the IT Infrastructure Library
The IT Infrastructure Library and Six Sigma should be viewed as complementary systems that leverage one another in the common goal of world-class IT performance. Organizations should use this powerful combination to bolster their competitiveness. Read the full article. June 4, 2009
- Developing an Agile Planning and Tracking Scorecard
Agile changes the nature of planning and tracking. In Agile, the available development capacity in resources and schedule is assessed and considered fixed at the outset. That assessment guides the scope of features promised for a delivery cycle. Read the full article. May 20, 2009
- Six Sigma Aids in IT Employee Resource Planning
Effective resource planning is an important part of any process improvement program, including those in IT. Formalizing processes and developing measurement systems helps to determine the value of internal projects from a human capital perspective. Read the full article. May 6, 2009
- Phased Deployment Model Helps Six Sigma Succeed in IT
Six Sigma practitioners in the IT industry need to look inward to keep application of the method simple and relevant. Practitioners should consider a three-phased deployment model alongside a project selection method matching the effort's maturity. Read the full article. April 22, 2009
- Help Desk Can Provide Help for Process Improvements
Help desks are good at solving problems but they often miss a more important role - working to put themselves out of business. Help desks can provide information that would lead to improvement opportunities for both the IT function and their client users within the business. Read the full article. April 8, 2009
- Optimizing Software/IT Role in a Typical Organization
In software and IT projects most failures are related to the lack of an understanding of what the customer really expects the system to do (operational requirements) and why (business results). But a program like Six Sigma can resolve many issues. Read the full article. March 25, 2009
- Using DFSS to Improve Offshore Outsourcing Efficiency
Offshore outsourcing of software development work has been an emerging trend for about a dozen years. Using Design for Six Sigma (DFSS) is one way that software organizations can make better decisions about how, when and how much to deploy offshore. Read the full article. March 11, 2009
- Start Software Testing with All Five Essentials in Place
Successful software testing requires five essential elements - test strategy, testing plan, test cases, test data and a test environment. If any element is missing or inadequate, the test effort will most likely fall far short of its objectives. Read the full article. February 25, 2009
- A Parallel Process View for Information Technology
The IT practitioners' must see their world from two different perspectives - how the business uses their services, and how IT provides services to the business. Both views distill to one concept - the value stream, applied in two different ways. Read the full article. February 11, 2009
- Core Set of Effectiveness Metrics for Software and IT
A basic-yet-powerful set of metrics gets to the heart of measuring organizational efficiency and effectiveness in software and IT organizations. These metrics also facilitate effective application of Six Sigma in software and IT organizations. Read the full article. January 28, 2009
- Implications of Analyses of Software Inspections Data
A variety of analyses can be done during the Analyze phase of a Six Sigma software project with data from Fagan-style inspections. These analyses suggest possible implications when considering Improve activities. Read the full article. January 14, 2009
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